Privacy Policy – City Taxis Sunraysia

At City Taxis Sunraysia, we respect your privacy and are committed to protecting your personal information.

What Information We Collect

• Name, phone number, and email address
• Pickup and drop-off locations
• Booking details and preferences
• Other information required to provide services

Why We Collect and Use Your Information

• Manage taxi bookings
• Communicate regarding enquiries
• Ensure safe and reliable services
• Improve customer experience
• Send promotions where permitted

Who Controls Your Personal Information

Data Security

We take reasonable steps to protect personal data from misuse, loss, unauthorised access, or disclosure.

Alcohol & Drug Policy (Safety Commitment)

City Taxis Sunraysia is committed to maintaining a safe, healthy, and responsible workplace. We recognise the risks associated with alcohol and drug misuse and take proactive steps to ensure the safety of our employees, passengers, and the wider community.

This policy applies to all employees, contractors, and representatives while performing work duties or driving for company purposes.

The objectives of this policy are to:

• Reduce the risk of injury or damage caused by alcohol or drug misuse
• Clearly define expected behaviour during working hours
• Ensure off-duty conduct does not affect work performance or safety
• Explain how incidents involving unfit-for-work behaviour are managed

Employees are expected to comply with this policy at all work locations and when operating company vehicles.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or any related policies, please contact us using the details below: